What our customers say about us
|
 |
As we have a global customer base, it is essential that we are available 24x7 and iConcierge facilitates this. It worked perfectly for us as a start-up as there is minimal risk, investment and pay-as-you-go. The technology is smooth and only minor site changes are required, whilst advisors provide browsers the care and attention they needed to plan and book their Travel itinerary. |
| |
— Seeraj Katoch, Manager - Customer Service,
|
| |
Quality Assurance & Processes |
|
|
 |
“LIVEAssist – iConcierge works as a 24x7 channel that can be leveraged by sales, marketing, and customer support alike. That it works on demand allows us to anticipate the peaks and troughs of the business cycle. This allows us to deliver consistent quality customer service”. |
| |
— David Smith, General Manager |
|
|
 |
“By taking advantage of Pro-more's Global Marketing Delivery approach, I have been able to stretch my marketing budget significantly. We are investing in new, innovative projects which would otherwise not have been possible. By leveraging Pro-more's experience in online marketing we are building better relationships with our stakeholders. Working with Pro-more has helped me gain a better return on my marketing investments and I would thoroughly recommend them”. |
| |
— Nicola Hamilton, Marketing Director, Financial Objects |
|
|
 |
“We engaged with Pro-more last year during our important 21CN event. We had to deliver, in less than 8 weeks, a successful business event that in my experience takes over two months to execute. We anticipated modest success with this event given the tight deadlines and our readiness. Pro-more came up with a plan to execute from ‘design in deploy’ in less than 6 weeks and thanks to their global marketing delivery, it worked better than anticipated.
We leveraged their teams in the UK, US and India to build and deliver round the clock. Not only do Pro-more have an excellent creative team but they also successfully took on the challenge of delivering a high-value experience to our target audience of 120 select telecom senior managers.” |
| |
— Programme Director |
|
|
 |
We derived 35% more value from our budget thanks to Pro-more’s ability to conceive, develop, and deploy marketing services from global locations. They also help us deliver 24x7 virtual support to our customers. As a fast-growing online business we continually expect faster turnaround times for our new campaigns. I would heartily recommend Pro-more for its services. |
| |
— Elizabeth Lauder, CEO |
|
|
 |
Working with Pro-more gives us the additional marketing manpower when we need it. They have helped us to generate leads using innovative and creative UK thinking, whilst delivering from global locations to help keep costs down. Moreover, as their proposals are tangible and focused on results, our initiatives have delivered a much higher return on investment. |
| |
— Irfan Ali, Business Manager |
